Terms & Conditions

By creating an account on the platform, you enter into a legally binding agreement accepting all terms set forth in this document. You must be at least 18 years of age and possess full legal capacity to engage in betting activities under Bangladesh jurisdiction. The platform reserves the right to modify these terms at any time, with changes becoming effective upon publication on the official website. You bear responsibility for reviewing updates regularly, as continued use following modifications indicates acceptance.

Proper platform use requires compliance with all applicable laws and regulations. You agree not to:

• Engage in fraudulent activities or provide false information during registration
• Use the services for money laundering or other illegal purposes
• Attempt unauthorized access to platform systems or other user accounts
• Employ automated systems or software to manipulate betting outcomes
• Share account credentials with third parties or create multiple accounts

All content provided on the platform, including software, graphics, text, and data, remains the exclusive intellectual property of the operator. Unauthorized reproduction, distribution, or commercial use of platform materials without explicit written consent constitutes a violation of intellectual property rights and may result in legal action.

The platform provides services on an “as is” basis without warranties of any kind. While we maintain high operational standards, we do not guarantee uninterrupted access or error-free functionality. Liability for indirect, consequential, or incidental damages arising from platform use remains limited to the extent permitted by applicable law. Users assume full responsibility for decisions made based on information or services provided through the platform.

All bets placed through the platform must comply with established eligibility requirements and operational procedures. Only registered users who have completed identity verification and maintain accounts in good standing may place bets on available markets. The platform reserves the right to reject or limit bets at its discretion, particularly when suspicious activity patterns emerge or technical issues affect odds accuracy.

Bet acceptance occurs when the platform confirms your wager through the account interface. Until confirmation appears, no binding agreement exists. The platform may refuse bets without providing specific reasons, especially when:

• Account verification remains incomplete or documentation appears questionable
• Betting patterns suggest coordination with other users or automated systems
• Technical errors affect odds calculation or event information
• Regulatory restrictions apply to specific markets or event types
• Account limitations exist due to previous violations or risk management protocols

Minimum and maximum betting amounts vary according to market type, event category, and account status. Standard minimum stakes typically start from BDT 100, while maximum limits depend on sport popularity, market liquidity, and your account history. The platform may adjust these parameters without prior notice based on risk assessment and operational requirements.

Winnings calculation follows standard industry practices using the odds displayed at bet acceptance time. Results derive from official sources designated for each sport or event category. The platform settles bets according to official outcomes, even when subsequent changes or controversies arise. Settlement timeframes vary by sport and market type, with most bets resolved within 24 hours of event conclusion.

Certain circumstances permit bet cancellation by the platform:

• Obvious errors in odds or event information that reasonable users should recognize
• Technical malfunctions affecting betting system integrity
• Events cancelled, postponed beyond reasonable timeframes, or significantly altered
• Evidence of coordinated betting schemes or fraudulent activity
• Regulatory directives requiring specific bet voidance

When cancellations occur, stake amounts return to your account balance without additional compensation. Disputes regarding bet settlement must be raised within 14 days of the relevant event conclusion through official customer support channels.

All financial transactions processed through the platform must comply with established deposit and withdrawal procedures. You may fund your account using approved payment methods available in Bangladesh, including bank transfers, mobile financial services, and electronic payment systems. The platform maintains the right to modify available payment options based on regulatory requirements and operational considerations.

Deposit processing typically completes within minutes for electronic payment methods, though bank transfers may require several hours depending on financial institution procedures. Minimum deposit amounts generally start from BDT 500, while maximum limits vary according to payment method and account verification level. The platform does not charge fees for deposits, though your payment provider may impose transaction costs beyond our control.

Withdrawal requests undergo security verification before processing to ensure account protection and regulatory compliance. Standard processing timeframes range from 24 to 72 hours, excluding weekends and public holidays observed in Bangladesh. Minimum withdrawal amounts typically begin at BDT 1,000, with maximum daily and monthly limits determined by your account status and verification level. Payment method fees, when applicable, are clearly displayed before transaction confirmation.

Identity verification represents a mandatory requirement before processing your first withdrawal. You must provide:

• Valid government-issued identification document (National ID Card or Passport)
• Proof of residential address dated within the last three months
• Payment method verification demonstrating account ownership
• Additional documentation as requested for enhanced due diligence procedures

The platform employs comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols aligned with international standards and Bangladesh regulations. Verification procedures may require 24 to 48 hours for standard cases, though complex situations necessitate extended review periods. Withdrawals remain suspended until verification completes successfully.

Transaction restrictions apply when:

• Insufficient documentation prevents complete identity verification
• Deposit and withdrawal methods differ without reasonable justification
• Betting activity patterns suggest bonus abuse or wagering requirement circumvention
• Account security concerns emerge requiring additional investigation
• Outstanding bonus conditions remain unfulfilled

You may cancel pending withdrawal requests through the account management interface before processing begins. Once the platform initiates payment transmission to your designated account, reversal becomes impossible. Disputed transactions require formal investigation following established customer support procedures.

The platform maintains strong commitment to promoting responsible gambling practices and protecting users from potential harm associated with excessive betting behavior. We recognize that while most users enjoy betting as entertainment, some individuals may develop problematic patterns requiring intervention and support. Your wellbeing remains paramount, and we provide comprehensive tools to help maintain healthy gambling habits.

Available control mechanisms include:

Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts through your account settings. These restrictions prevent excessive funding and help maintain budget control. Limit reductions take immediate effect, while increases require a 24-hour cooling-off period before activation.

Betting Limits: Establish maximum stake amounts per bet or cumulative daily betting totals. These controls help prevent impulsive decisions during emotional moments and maintain disciplined betting approaches.

Session Time Reminders: Configure notifications alerting you to continuous platform usage duration. Regular breaks promote conscious decision-making and prevent fatigue-induced poor choices.

Reality Check Notifications: Receive periodic updates displaying session duration, amounts wagered, and current balance status. These reminders encourage objective assessment of your gambling activity.

Self-Exclusion Options: Temporarily or permanently block account access when you need time away from betting activities. Self-exclusion periods range from 24 hours to permanent closure, depending on your needs. During exclusion periods, you cannot access your account, place bets, or receive promotional communications.

Account Closure: Request permanent account termination at any time through customer support channels. Closure processes within 48 hours, with remaining balance returned via your verified withdrawal method.

If you recognize concerning gambling behavior patterns, numerous organizations provide confidential assistance:

• National Helpline for Mental Health: Professional counseling services available 24/7
• GamCare Bangladesh: Specialized support for gambling-related problems
• Gamblers Anonymous: Peer support groups throughout Bangladesh
• Financial Counseling Services: Budget management assistance for gambling-related debt

Warning signs requiring attention include:

• Spending more money or time on betting than originally intended
• Chasing losses by placing larger bets to recover previous losses
• Borrowing money or selling possessions to fund gambling activities
• Neglecting work, family, or personal responsibilities due to betting
• Feeling anxious, irritable, or restless when unable to gamble
• Lying to others about the extent of your gambling involvement

We encourage open communication about gambling concerns and maintain strict confidentiality regarding all responsible gambling interactions. Seeking help demonstrates strength and self-awareness, not weakness.

The platform operates under strict legal obligations to prevent money laundering, terrorism financing, and other financial crimes. Our comprehensive Anti-Money Laundering (AML) compliance program aligns with international standards established by the Financial Action Task Force (FATF) and Bangladesh regulatory requirements. Every user must cooperate fully with verification procedures and monitoring activities designed to detect and prevent illicit financial activity.

Identity verification procedures require submission of documentation establishing your identity, residential address, and payment method ownership. The platform employs sophisticated verification systems analyzing document authenticity, comparing information across multiple sources, and detecting potential fraud indicators. Enhanced due diligence applies to high-value transactions, unusual activity patterns, or situations presenting elevated risk factors.

Ongoing transaction monitoring systems analyze:

• Deposit and withdrawal patterns for unusual frequency, amounts, or timing
• Betting behavior inconsistent with stated occupation or income sources
• Rapid account funding followed by immediate withdrawal requests
• Multiple accounts linked through common identifiers or behavioral patterns
• Transactions involving high-risk jurisdictions or sanctioned entities
• Unusual payment method combinations suggesting layering activities

When suspicious activity emerges, the platform may:

• Request additional documentation supporting transaction legitimacy
• Temporarily suspend account access pending investigation completion
• Freeze funds until satisfactory explanations emerge or investigations conclude
• Report activities to relevant authorities as required by law
• Permanently close accounts and forfeit balances when violations confirm

You must ensure that:

• All funds deposited originate from legitimate sources legally owned by you
• Payment methods used belong exclusively to you and bear your legal name
• Information provided during registration and verification remains accurate and current
• You do not use the platform to transfer funds between parties or facilitate third-party transactions
• Betting activities reflect genuine entertainment interest rather than money movement schemes

Violations of AML policies result in immediate account suspension, fund confiscation, and reporting to law enforcement authorities. The platform maintains zero tolerance for financial crime and prioritizes regulatory compliance over individual user convenience. Cooperation with investigations remains mandatory, and obstruction may result in permanent platform exclusion and legal consequences.

The platform reserves the right to refuse service or terminate accounts when adequate verification cannot occur, suspicious patterns persist despite explanations, or regulatory guidance recommends relationship termination. These decisions remain final and without appeal.

The platform maintains rigorous data protection standards ensuring your personal information receives appropriate security and confidentiality. Our privacy practices comply with applicable Bangladesh data protection regulations and international best practices. This section outlines what information we collect, how we use it, and your rights concerning personal data.

Information Collection

We collect several categories of personal information:

• Registration Data: Full name, date of birth, residential address, email address, phone number, and chosen username
• Verification Documents: Government-issued identification, proof of address, payment method verification materials
• Transaction Information: Deposit and withdrawal records, payment method details, transaction amounts and timing
• Account Activity: Betting history, game selections, odds accepted, winnings and losses, bonus usage
• Technical Data: IP addresses, device information, browser type, operating system, access timestamps
• Communication Records: Customer support interactions, email correspondence, chat transcripts

Data Usage Purposes

Your personal information serves several legitimate business purposes:

• Account creation, maintenance, and authentication
• Identity verification and fraud prevention
• Payment processing and financial transaction management
• Regulatory compliance and legal obligation fulfillment
• Customer support provision and dispute resolution
• Platform security monitoring and threat detection
• Service improvement and user experience enhancement
• Marketing communications (only with your explicit consent)

Information Sharing

We share personal data only when necessary:

• Payment Processors: To facilitate deposits and withdrawals
• Verification Services: For identity confirmation and document authentication
• Regulatory Authorities: When legally required or requested by competent authorities
• Legal Advisors: For dispute resolution or compliance consultation
• Service Providers: For technical infrastructure, customer support, or operational assistance under strict confidentiality agreements

We never sell personal information to third parties for marketing purposes or disclose data beyond what necessity and law require.

Data Protection Measures

Comprehensive security protocols protect your information:

• Industry-standard encryption for data transmission and storage
• Secure server infrastructure with regular security audits
• Access controls limiting data exposure to authorized personnel only
• Regular security updates and vulnerability assessments
• Employee training on data protection obligations and procedures

Your Privacy Rights

You maintain several rights concerning personal data:

• Access: Request copies of personal information we hold about you
• Correction: Update or correct inaccurate or incomplete data
• Deletion: Request account closure and data removal (subject to legal retention obligations)
• Objection: Oppose specific data processing activities not essential for service provision
• Portability: Receive your data in structured, commonly used format
• Consent Withdrawal: Revoke marketing communication permissions at any time

Exercise these rights by contacting customer support through official channels. We respond to requests within 30 days, though complex situations may require extended timeframes. Certain legal obligations may prevent complete data deletion, particularly regarding financial transactions and regulatory reporting requirements.

Data retention periods vary according to information type and legal requirements. Account and transaction records typically remain accessible for seven years following account closure to meet financial record-keeping obligations. Marketing data receives deletion upon consent withdrawal, though transactional communications remain for regulatory compliance purposes.

Platform security represents a fundamental operational priority, with comprehensive technical and organizational measures protecting user accounts, personal information, and financial transactions. Our multi-layered security approach combines advanced technology, rigorous procedures, and continuous monitoring to maintain platform integrity and user trust.

Technical Security Infrastructure

The platform employs industry-leading security technologies:

• 256-bit SSL Encryption: All data transmitted between your device and our servers receives military-grade encryption, preventing interception by unauthorized parties
• Secure Socket Layer Certificates: Verified SSL certificates ensure connection authenticity and protect against man-in-the-middle attacks
• Firewall Protection: Multi-tiered firewall systems block unauthorized access attempts and filter malicious traffic
• DDoS Mitigation: Distributed denial-of-service protection maintains platform availability during attack attempts
• Database Encryption: Sensitive information stored in databases receives additional encryption layers for enhanced protection
• Regular Security Audits: Independent security experts conduct periodic vulnerability assessments and penetration testing

Account Security Features

Multiple mechanisms protect individual accounts:

Two-Factor Authentication (2FA): Enable additional login verification through SMS codes or authenticator applications. 2FA prevents unauthorized access even when passwords become compromised. We strongly recommend activating this feature for enhanced account protection.

Password Requirements: Strong password policies require combinations of uppercase and lowercase letters, numbers, and special characters. Regular password updates enhance security, and we prompt changes when suspicious login attempts occur.

Session Management: Automatic logout after inactivity periods prevents unauthorized access when devices remain unattended. You may also manually terminate active sessions through account security settings.

Login Notifications: Receive alerts about successful logins from new devices or locations. These notifications enable rapid response when unauthorized access attempts occur.

IP Address Monitoring: Systems track login locations and flag unusual patterns suggesting account compromise. Geographic restrictions may apply when access attempts originate from suspicious jurisdictions.

Activity Monitoring and Fraud Detection

Continuous monitoring systems analyze:

• Unusual betting patterns inconsistent with previous behavior
• Rapid balance changes suggesting unauthorized transactions
• Multiple failed login attempts indicating brute-force attacks
• Account access from multiple locations within short timeframes
• Payment method changes following suspicious login activity
• Coordinated behavior across multiple accounts suggesting fraud rings

When suspicious patterns emerge, the platform may temporarily suspend account access pending investigation. These precautionary measures protect your funds and prevent potential losses from unauthorized activity.

User Responsibility

Account security requires cooperation:

• Maintain password confidentiality and never share credentials with anyone
• Use unique passwords not employed for other online services
• Log out properly after completing betting sessions, particularly on shared devices
• Report suspicious activity or unauthorized transactions immediately
• Keep contact information current to receive security alerts
• Avoid accessing accounts through public Wi-Fi networks without VPN protection
• Install reputable antivirus software and maintain updated operating systems

The platform cannot accept liability for losses resulting from credential sharing, inadequate device security, or failure to report unauthorized access promptly. You bear responsibility for maintaining reasonable security practices on your devices and protecting account access information.

Incident Response Procedures

If you suspect account compromise:

1. Change your password immediately through the password recovery system
2. Contact customer support through official channels detailing the security concern
3. Review recent account activity for unauthorized transactions
4. Enable two-factor authentication if not already active
5. Update email and phone number if contact information may be compromised

Our security team investigates reports promptly, implements protective measures, and provides guidance for preventing future incidents. Confirmed security breaches may result in temporary account restrictions while investigations proceed and vulnerabilities receive resolution.