Reach Support in Tanzania, Fast and Secure
You can reach our team by email, live chat, phone, WhatsApp, Telegram, and our official social pages. We support English and Kiswahili. Average replies: live chat under 2 minutes, messengers in about 15 minutes, email in 4 to 8 hours.
Contact Options and When to Use Them
You may contact us for account help, payments, game issues, partnerships, media, affiliates, corporate questions, legal details, or investor proposals. For urgent matters, use the DBBet contact number or Live Chat.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat (on-site) | Open the Live Chat widget on this page or in the app. 24/7. Reply under 2 minutes. | Urgent account or game issues, login, verification, deposits or withdrawals, password reset. |
| Phone Support (Tanzania contact number) | Call +255 769 555 555. Daily 09:00–21:00 EAT. | Time-sensitive issues that need a call. Payment delays, account lock, bet settlement questions. |
| Email Support (official email address) | [email protected]. 24/7. Replies in 4–8 hours. | Detailed cases that need screenshots or documents. KYC, compliance, account history, chargebacks. |
| Message +255 748 000 000 or wa.me/255748000000. Replies in about 15 minutes. | Quick questions, mobile money deposit checks (M-Pesa, Tigo Pesa, Airtel Money), bet IDs, screenshots. | |
| Telegram | t.me/DBBet_TZ (handle: @DBBet_TZ). Replies in about 15 minutes. | Short updates, status checks, maintenance alerts, simple account questions. |
| facebook.com/DBBetTZ. Follow and message us. | General questions, page updates, promotions info, how to use the platform. | |
| X (Twitter) | x.com/DBBetTZ. Direct Message. | Service updates, quick status checks, feedback about the platform. |
| instagram.com/DBBetTZ. Direct Message. | Basic account questions, how to find features, following news. | |
| Affiliates | [email protected]. | Joining the affiliate program, tracking, payouts, campaign setup. |
| Media and Partnerships | [email protected] / [email protected]. | Press requests, interviews, sponsorship, marketing collaborations. |
| Corporate and Legal | [email protected]. | Legal notices, compliance, contracts, corporate documents. |
Security note: We will never ask for your password or mobile money PIN on chat, call, or message.